Faq
Good to know before you go
Everything you need to know about your stay: arrival and departure times, payment, cancellation and the house rules. Can’t find the answer to your question? Feel free to contact us, we are happy to help.
Check-in is possible from 3:00 PM on your day of arrival. You will receive your access code and directions by email a few days before your stay. Arriving later than 9:00 PM? Please let us know in advance.
On your day of departure we kindly ask you to leave the accommodation before 10:00 AM. Please empty the fridge, put used towels in the bathroom and lock all doors and windows before you leave.
Depending on availability, early check-in or late check-out may be possible for a small additional fee. Please contact us no later than three days before your arrival so we can check the options for you.
A deposit of 30% is due upon booking. The remaining amount must be paid no later than six weeks before arrival. Payment is possible by iDEAL, credit card or bank transfer. Tourist tax is charged separately.
Cancellation up to six weeks before arrival: you pay 30% of the total amount.
Cancellation within six weeks before arrival: you pay 100% of the total amount.
We recommend taking out cancellation insurance. The full terms and conditions can be found on our website.
Well-behaved dogs are welcome in selected accommodations, with a maximum of two per booking. A cleaning fee applies per pet per stay. Please mention your pet when booking.
Yes, beds are made upon arrival and a set of bath towels and kitchen towels is provided per guest. The final cleaning is also included in the price.